Contact Us

We would love to hear from you! Whether you have a query about our tours, need help customizing your adventure, or want to book your next thrilling getaway, feel free to reach out to us. Our team is always ready to assist you.

Curating Authentic Himalayan Experiences

📜 Govt. Tourism Registration No.: UDYAM-WB-14-0163458
🗂️ Registered with: RoC–Kolkata, Ministry of Corporate Affairs
🏢 MSME Sector: Services (Tourism & Travel Activities)
🗓️ Date of Incorporation: 2023
🏅Certifications: ISO 9001:2015 Certified | EURO CERT & EuroCert Crest Accredited

Emergency Services & Security Protocol

At Mystique Mountain Adventure, the safety and security of our guests are our highest priority. We have established strict emergency protocols to ensure a safe and worry-free travel experience.

📳 Emergency Contact & Assistance:

A 24×7 emergency helpline number (+91 6289537800) is available for all travelers.
Each guest will be provided with the local coordinator’s contact details before the trip begins.
Our team maintains close coordination with local authorities, police stations, and hospitals in every destination.

🏥 Medical Support:

First-aid kits are carried on all tours and treks.
Immediate assistance will be arranged with the nearest hospital/clinic in case of health emergencies.
For high-altitude tours, our guides are trained to handle basic altitude sickness and medical emergencies.

🚖 Transportation Safety:

All vehicles are checked for roadworthiness and valid permits before every journey.
Drivers are selected based on experience in mountain and offbeat routes.
Emergency breakdown support is available at key points along the route.

👮‍♂️ Security of Travelers:

Guests’ safety and belongings are given priority at all times.
We advise travelers to keep essential IDs and documents safely and share a copy with our office before departure.
Accommodation partners are chosen based on safety standards, hygiene, and reliability.

🗻 Natural Calamities & Unexpected Situations:

In the event of landslides, heavy snowfall, or political unrest, we coordinate with local administration and may reschedule or reroute the trip for guest safety.
Travelers will be kept updated in real-time about any change in itinerary due to safety reasons.

Our Address: 1/T-1Prafulla Chaki Road, ward no. 27, Baranagar, Block – Barrackpore, Kolkata – 700036